It’s just happened. A tooth is out, or broken, or bleeding, and you’ve got minutes, not hours, to think straight. Whatever’s going on, here’s exactly what to do — calmly, step by step — while you’re on your way to us.
Before any first aid, call the practice so we know you’re coming. It takes thirty seconds and means we can get a chair ready, tell you what to do next for your specific situation, and flag anything urgent to the dentist before you’ve even walked in.
When you call, it helps if you can tell us: what happened, roughly when, and whether you have any allergies or take any medications. That last part rarely gets mentioned on other dental advice pages, but it genuinely changes how we prepare for you.
One thing worth saying clearly: everything below is what to do while help is on the way, not instead of it. First aid buys you time. It doesn’t replace being seen.
This is the most time-critical situation on this list, so speed and technique both matter.
Avoid chewing on that side until it’s properly repaired.
There are a few signs that go beyond dental first aid: bleeding that hasn’t slowed after 15–20 minutes of steady pressure, swelling that’s spreading toward your eye or neck, or any difficulty breathing or swallowing. If any of that applies, go straight to A&E rather than waiting for a dental appointment. We’d always rather be upfront about that than have you sit in a waiting room when you need emergency medical care.
A few basics kept in one small container mean you’re never caught out: clean gauze, a small lidded pot (for a knocked-out tooth or broken piece), a cold pack, dental wax, sugar-free gum, and our phone number saved somewhere you’d actually find it at 1am. Five minutes now can save a lot of panic later.
If you’re dealing with any of the above, don’t wait it out — call us and come straight in. We keep same-day emergency slots open specifically for situations like these. If you’re still working out whether what you’re facing actually counts as an emergency, our earlier guide, What Actually Counts as a Dental Emergency?, walks through exactly that.
You can read more about how we’ve supported other patients through moments like this in our patient reviews. Otherwise, just call — that’s what we’re here for.
If you have any further questions or would like to become a patient you can contact us.
Contact UsWant to stay updated on our latest news, products, and events? Follow us on Instagram. Don't miss out on all the fun and exciting content we have in store for you!
FOLLOW US ON INSTAGRAM